Total Quality Logistics (TQL)
Total Quality Logistics (TQL), a privately held business headquartered in Cincinnati Ohio, is one of the largest freight brokerage firms in the nation. Founded in 1997, the company connects shippers who have truckload freight that needs to be moved with quality carriers who have the capacity to move it. The company employs more than 2800 people in 27 locations nationwide and had revenues in excess of $1.6 billion last year.
TQL was founded by CEO Ken Oaks on the principle of exceptional customer service. This principle is the cornerstone of the company’s business practices. The company’s commitment to providing 24/7/365 operations and availability to customers and carriers has accounted in large part for its success and rapid growth; growth that has allowed the company to provide thousands of good paying jobs to people across the country. TQL was recognized by Inc. magazine two years in a row as one of the country’s top job creators among privately held companies. TQL has demonstrated a genuine commitment to hiring U.S. service members because it has found that they possess skill sets that translate into the fast-paced and constantly changing work of transportation logistics. TQL participates in the American Jobs for America’s Heroes (AJAH) campaign and has been actively recruiting from all branches of the military by advertising its open positions on military-specific websites and job boards and attending military-specific recruiting job fairs.
TQL stands firmly behind its military employees because of the integrity and proven leadership they bring to the company. Multiple managers at TQL have been recognized with Patriot Awards for their exemplary support of their employees in the National Guard and Reserve. The company itself has received a Seven Seals Award from the Employer Support of the Guard and Reserves (ESGR), a Department of Defense office, and was an Ohio nominee for the Secretary of Defense Employer Support Freedom Award in 2013. The company also earned the Military Friendly Employer® title from G.I. Jobs magazine in 2014.
The company’s deep respect and commitment to its military employees can best be summed up in this excerpt from a letter sent by TQL CEO Ken Oaks earlier this year, “Members of the military are some of our strongest team members at TQL. What you have learned through your military service – discipline, hard work, leadership – is important. What your choice to serve reflects – integrity, self-sacrifice, and love for your countrymen – is invaluable. Thank you for choosing to join the TQL team, but even more importantly, thank you for your service to our country.”